Expand your knowledge when it’s convenient for you. Check out the list of module resources to get tips, review videos, and practice the skills you’ve learned through online exercises at your own pace.

 

Feedback and Coaching

Find out how to formulate effective feedback and plan a productive coaching discussion.

Online Module

Managing and Evaluating Performance

Learn about the best practices in performance management, including goal setting, check ins, and performance evaluation.

Online Module

Managing Conflict

Build the skills necessary to determine the source of conflict and understand when and how to get involved.

Online Module

Leading Teams

Discover the purpose and functions of a team and how to improve a team’s performance, decision-making abilities, and conflict resolution.

Online Module

Employee Engagement

Understand what employee engagement is and the employee engagement cycle.

Online Module

Onboarding New Employees

Learn how to create an onboarding plan built on elements that establish and foster long-term employee engagement.

Online Module

Selection and Hiring

Learn best practices in the selection and hiring process including, careful analysis of the position needs, conducting effective interviews, and confidently making a final hiring decision.

Online Module

Driving Results Through Others

Identify and focus on your team's highest impact results by developing an achievement plan using influence, delegation, and resource analysis.

Online Module

Supervising Undergraduate Students

Rewards and Compensation

Understanding compensation is more than just knowing local pay structures. Learn about the misconceptions surrounding how we think about pay and outline the key considerations when thinking about your reward strategy.