Find out how to formulate effective feedback and plan a productive coaching discussion.

 Learn about the best practices in performance management, including goal setting, check ins, and performance evaluation.

Build the skills necessary to determine the source of conflict and understand when and how to get involved.

Discover the purpose and functions of a team and how to improve a team’s performance, decision-making abilities, and conflict resolution.

Understand what employee engagement is and the employee engagement cycle.

Identify and focus on your team's highest impact results by developing an achievement plan using influence, delegation, and resource analysis.

Learn best practices in the selection and hiring process including, careful analysis of the position needs, conducting effective interviews, and confidently making a final hiring decision.

Learn how to create an onboarding plan built on elements that establish and foster long-term employee engagement.