While many of the library resources are available system-wide, the permalinks to the articles are built using the Twin Cities libraries access. System campuses need to login through their library system and search for the articles there:
- Crookston: https://www.crk.umn.edu/units/library
- Duluth: https://lib.d.umn.edu/
- Morris: https://library.morris.umn.edu/
- Rochester: https://r.umn.edu/academics-research/library
Core Reading
- Gallo, A. (2014). Fixing a Work Relationship Gone Sour. Harvard Business Review Digital Articles, 2-5.
- Gallo, A. (2017). HBR guide to dealing with conflict. Boston, MA: Harvard Business Review Press.
- Gallo, A. (2016). How to Deal with a Passive-Aggressive Colleague. Harvard Business Review Digital Articles, 2-6.
- Gallo, A. (2016). How to Manage a Toxic Employee. Harvard Business Review Digital Articles, 2-6.
- Friedman, R. (2016). Defusing an Emotionally Charged Conversation with a Colleague. Harvard Business Review Digital Articles, 2-4.
- Kahwajy, J. L., Eisenhardt, K. M., & Bourgeois, L. (2009). How Management Teams Can Have a Good Fight (Harvard Business Review Classics). Harvard Business School Cases, 1.
- Porath, C. (2017). How Rudeness Stops People from Working Together. Harvard Business Review Digital Articles, 2-5.
- Porath, C. (2016). Isolate Toxic Employees to Reduce Their Negative Effects. Harvard Business Review Digital Articles, 2-5.
- Su, A. J. (2015). Giving Feedback When You're Conflict Averse. Harvard Business Review Digital Articles, 2-4.
- Von Hoffman, C. (1999). Crabs, Cranks, and Curmudgeons: How to Manage Difficult People. Harvard Management Update, 4(6), 4.