Webinar Recording | Supervisory Development Program

Recorded on April 18, 2018

This presentation is a deeper dive into managing conflict and focuses on ideas for application. The content was built based on themes from participant evaluation feedback, comments, and questions and focuses on the challenges supervisors face in managing conflict.

Download the Action Sheet to take notes and follow along with the webinar.

Managing Conflict in Action Webinar

Or listen to the podcast version of this webinar:

Module 3 Questions and Answers

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Printable Guides (great for review and summary information):

U of M Manager/Supervisor Leadership Competencies (PDF)
Quick Guide to Conflict Sources (PDF)
Quick Guide to Conflict: Knowing When to Get Involved (PDF)
Quick Guide to Conflict: Managing Emotions (PDF)
Quick Guide to Conflict: Building Trust (PDF)
Quick Guide to Conflict: Seeking Solutions (PDF)
ActionSheet to accompany the “Managing Conflict in Action” webinar (MS Word)

Module Content

Want to dig deeper?

The research behind Effective Conflict Management - materials curated for you by our Leadership and Talent Development team.

Have a Question?

We are happy to help! We also invite you to share your successes in using this material and/or letting us know how we can improve it. Submit your question about the course content to an LTD consultant.