Here is a list of all of our quick-guides and videos for each of the course modules. This section will continue to be updated as new modules are released.
Jump to a module section:
| Feedback and Coaching| Managing and Evaluating Performance | Managing Conflict | Leading Teams | Employee Engagement| Onboarding New Employees | Selection and Hiring | Driving Results through Others
| Feedback and Coaching| Managing and Evaluating Performance | Managing Conflict | Leading Teams | Employee Engagement| Onboarding New Employees | Selection and Hiring | Driving Results through Others
Module 1: Feedback and Coaching
- Assessing Performance, Potential and Readiness
- Feedback: Ready, Set, Go!
- Coaching
- Creating a Culture of Feedback
- Feedback and Coaching Webinar Recording - (Podcast version available)
- Giving Feedback that Works Webinar Recording - (Podcast version available)
- Quick Guide to Assessing Performance, Potential and Readiness (PDF)
- Quick Guide to Feedback (PDF)
- Quick Guide to Coaching (PDF)
Module 2: Managing and Evaluating Performance
- An Overview of Effective Performance Management
- Setting Effective Goals
- Conducting Ongoing Check-ins
- Formal Evaluation
- Navigating Difficult Conversations
- Managing and Evaluating Performance Webinar - (Podcast version available)
- Performance Management Reality Check Webinar
- A Quick Guide to Goal Setting (PDF)
- Goal Setting Template (MS Word)
- A Quick Guide to Ongoing Check-Ins (PDF)
- Check-In Template (MS Word)
- A Quick Guide to Performance Evaluation (PDF)
- U of M Leadership Competency Model (PDF)
- A Quick Guide to Difficult Performance Conversations (PDF)
Module 3: Managing Conflict
- Benefits of Conflict
- Conflict Sources
- Managing Conflict Webinar - (Podcast version available)
- Managing Conflict in Action Webinar - (Podcast version available)
Module 4: Leading Teams
- To Team or Not to Team
- Building Teams
- Managing Team Dynamics
- Recognizing and Managing Burnout
- Leading Teams Webinar - (Podcast version available)
- Building Resilient Teams and Departments Webinar - (Podcast version available)
- Defining a Clear Purpose for Team Success (PDF)
- Clarifying Roles and Responsibilities (PDF)
- Establishing Norms and Expectations (PDF)
- Establishing Clear Decision-Making Processes(PDF)
- Quick Guide to Building Work Stress Resilience (PDF)
Module 5: Employee Engagement
- An Overview of Employee Engagement
- Employee Engagement Cycle: Input
- Employee Engagement Cycle: Discussion
- Employee Engagement Cycle: Action
- Employee Engagement Webinar - (Podcast version available)
- Employee Engagement in Action Webinar - (Podcast version available)
- Quick Guide to Employee Engagement (PDF)
- Employee Engagement Cycle: Input (PDF)
- Employee Engagement Cycle: Discussion (PDF)
- Employee Engagement Drivers and Self-Reflection Questions (PDF)
- Employee Engagement Drivers and Discussion Questions (PDF)
Module 6: Onboarding New Employees
Module 7: Selection and Hiring
- An Overview of Selection and Hiring
- Making a Hiring Decision
- Selection and Hiring Webinar - (Podcast version available)
- Analyzing the Needs of the Position (PDF)
- Analyzing the Needs of the Position Worksheet (MS Word)
- Preparing for an Interview (PDF)
- Interview Guide (Google Doc)
- Interview Template (MS Word)
- Making a Hiring Decision (PDF)
Module 8: Driving Results through Others
- An Overview of Driving Results through Others
- Carrying On Mission-Critical Work in Difficult Times Webinar
- Delegate to Achieve and Empower Webinar
- Driving Action through Accountability Webinar
- The Art of Influence Webinar
- A Quick Guide to Orienting to Results (PDF)
- Orienting to Results Worksheet (MS Word)
- A Quick Guide to Planning for Results (PDF)
- A Quick Guide to Influencing (PDF)
- A Quick Guide to Delegating (PDF)
- A Quick Guide to Establishing a Culture of Accountability (PDF)