The world is a bit “topsy-turvy” these days—high inflation, low unemployment, and still people are leaving their jobs in record numbers.

As the vaccine becomes more widely available there is a sense of cautious optimism for the future. We can begin to imagine what life will be like when more faculty and students return to in person teaching and learning and more staff meet and work face-to-face. 

Still we know that our work post-pandemic will not be the same as it was pre-pandemic. Some of our work may continue to be done remotely, some of the systems and processes that were developed to meet the challenges of the pandemic will continue, and there will be new obstacles to address. 

In an ideal world all faculty and staff would be high performers with high potential, while that’s not the case, knowing how to develop them can help to move them in the right direction.