Managing Conflict in Action Webinar Recording

Recorded on April 18, 2018.

One of the thorniest challenges for any manager is dealing with conflicts in the workplace. When a member of your team or department is involved in a disagreement at work, your role as a supervisor is to provide feedback and coaching to help them develop and use effective conflict management skills. In many cases, you may not be directly involved, but it's important to provide support to help your staff manage the situation effectively.

In this webinar we'll take a closer look at conflict management by expanding on the information presented in previous webinars, including practical application and more about how to:

  • Assess conflict to determine its source.
  • Create self-awareness regarding your own approach to conflict and encourage similar self-awareness among others.
  • Build the skills needed to effectively manage conflict.

ActionSheet iconFor a more active learning experience, download the Managing Conflict in Action ActionSheet (MS Word). The ActionSheet becomes your takeaway to help reinforce learning and something that you can reference for later.

Managing Conflict in Action Webinar Recording

Supervisory Development: Managing Conflict in Action Webinar

Or, listen to the podcast version of this webinar:

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Have a Question?

We are happy to help! We also invite you to share your successes in using this material and/or letting us know how we can improve it. Submit your question about the course content to an LTD consultant.