Building Resilient Teams and Departments (Recorded June 26, 2018)
This presentation is on the topic of building resilience for teams and departments. The content was built based on themes from participant evaluation feedback, comments, and questions and focuses on the challenges supervisors face in leading teams and managing team dynamics, especially:
- Avoiding burnout
- Identifying stressors that undermine resilience
Please download the ActionSheet for this Webinar to follow along with the content as it will be your takeaway and help reinforce your learning. Note that the ActionSheet works best when used in Microsoft Word.
Or listen to the podcast version of this webinar:
Module 4 Questions and Answers
Printable Guides (great for review and summary information):
- Defining a Clear Purpose for Team Success (PDF)
- Clarifying Roles and Responsibilities (PDF)
- Establishing Norms and Expectations (PDF)
- Establishing Clear Decision-Making Processes(PDF)
- Quick Guides to Conflict:
- Conflict Sources (PDF)
- Knowing When to Get Involved (PDF)
- Managing Emotions (PDF)
- Building Trust (PDF)
- Seeking Solutions (PDF)
- ActionSheet to accompany the “Building Resilient Teams and Departments” webinar (MS Word)